What to Do When You Receive Duplicate Messages in Outlook Express

This happens when you have Outlook Express set to retrieve new mail automatically upon startup and open the default Inbox automatically when you start, too. Both commands download new mail, and if they do it in parallel, you'll see two copies of each message.

To fix duplicate emails in a default Hotmail or IMAP account:

• If the Hotmail or IMAP account is your only account:
• Select Tools | Options... from the menu.
• Make sure Send and receive messages at startup is not checked.
• Click OK.
• If you have more than one account:
• Select Outlook Express from the Folders tree.
• Make sure When Outlook Express starts, go directly to my Inbox is not checked.