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You Receive Error 0x80042108 in Outlook

SYMPTOMS
When you start Microsoft Outlook, you may not be able to send and receive messages, and you may receive the following error message:

"0x80042108 Outlook is unable to connect to your incoming POP3 e-mail server."

CAUSE
This behavior may occur if any of the following conditions are true:

•There are corrupted files on your hard disk.

•You are running Norton Personal Firewall 2002.

•You are running Norton Internet Security software.

•You have installed an update to Microsoft Office.

•The Norton anti-spam add-in is enabled in Outlook.

•You are not connected to the internet.

•If you recently updated Office or Outlook this could be the problem. You may be able to undo the update using System Restore, or try re-installing Office.

Note Norton Personal Firewall 2002, Norton Internet Security software, and the Norton Anti-Spam add-in are supported by Symantec Inc.

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