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etp messages arrive on your BlackBerry smartphone
May 24,2009
Problem
Frequent email messages from network@etpXX.etp.XX.blackberry.net (where XX are variables depending on your location) appear on the BlackBerry smartphone and/or the email client (for example, Microsoft® Outlook®) that is associated with the email account. The body of the email message displays the following:
This message is used to carry data between the BlackBerry Handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.
The email message also contains an ETP.DAT attachment.
Cause
Summary of Causes
This issue could be caused by the following:
1. The BlackBerry smartphone and/or the BlackBerry® Desktop Manager have been configured to use the BlackBerry® Enterprise Server or the BlackBerry® Desktop Redirector option.
2. The BlackBerry smartphone user is running the Enterprise Activation process on a BlackBerry smartphone that is set up only for the BlackBerry Internet Service.
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